Where Flood Adjusters
Are Built.
NuStar Flood Adjuster Academy bridges the gap between getting certified and actually getting deployed. Real NFIP training. Real claims. Real mentorship.
Built by adjusters, for adjusters. Founded by Mike Mendiola — 15+ years in the field.
Five Pillars
Every adjuster we build stands on the same foundation.
Master NFIP scope and flood-specific damage.
Field-ready before the first deployment call.
Document, measure, and price like a pro.
Fight for fair outcomes for every policyholder.
Never stop learning — the storm always evolves.
Two Ways to Train With Us
The Community
Built by adjusters, for adjusters. Free to all adjusters.
- Live discussions with working adjusters
- Weekly Q&A
- Deployment chatter when storms hit
- Direct access to Mike Mendiola
The Classroom Academy
Comprehensive hands-on training. Get deployment-ready.
- Hands-on training on 5 real-world flood claims
- Learn to Inspect, Write, and Finalize
- 3 one-on-one coaching sessions with Mike Mendiola
- FEMA-compliant documentation training
Who We Train
Certification is the start. We teach you what comes after.
Properly Scope Losses
Walk a flood loss the way carriers expect — nothing missed.
Document Files to FEMA Standards
Photos, notes, and reports that hold up under review.
Write Accurate Estimates
Xactimate workflows tuned for NFIP scope and pricing.
Avoid Costly Compliance Mistakes
Stay out of the WYO penalty box. Protect your roster status.
Operate Professionally in the Field
Carrier comms, insured comms, and field etiquette.
Deployment Readiness
Gear, paperwork, and mindset to roll out when the call comes.
Training on 5 Real-World Flood Claims
We don't teach theory. You'll work through 5 actual flood claims start-to-finish — learning how to Inspect, Write, and Finalize each one the way carriers expect.
Inspect
Walk the loss, capture every detail, document like a pro.
Write
Build a tight Xactimate estimate that survives review.
Finalize
Package the file FEMA-clean and ready to submit.
Mike Mendiola
15+ years working flood claims across the country. Mike founded NuStar to teach new adjusters the skills he had to learn the hard way — and to give them the mentorship he never had.
Read Mike's full storyFrom the Field
“I had my certification for over a year and zero deployments. After NuStar I got rostered and on my first storm within months. The 5-claim method is gold.
“Mike actually picks up the phone. The one-on-one coaching is the difference between guessing and knowing. I finally write files I'm proud of.
“I was a contractor for 12 years. NuStar gave me the bridge into adjusting without the trial-and-error. The community alone is worth it.
The calm after the storm.
Whether you're brand new or stuck on the bench, NuStar gives you the playbook, the people, and the path to your first — or your fiftieth — deployment.